Questions, answered.

Memo is a helper that lives in your text messages. Tell it where you put something, the way you’d tell a friend. Weeks later, when you can’t remember, ask it. Memo also keeps count of things like rice or batteries.

There’s no app to install and nothing to set up on your phone.

Anyone with a Memo account. Sign up with your email, then link your phone from your account page. Memo doesn’t answer phones that aren’t linked to an account.

Your first 30 days are free, and you don’t need a card to start.

Memo works over iMessage, and over regular text messages (SMS) to +1 365 654 0078. Its iMessage address is [email protected].

Memo’s text number is in Canada, so texting it from outside Canada may not work yet.

Every SMS costs Memo money, so SMS comes with the plan with SMS, which includes 100 texts a month. iMessage is part of every plan, with no monthly limit. Your free month includes SMS too.

To keep each text cheap, Memo’s SMS replies are short and have no emoji. Long lists get cut, so ask about one kind of thing, like “what tools do I have?”.

After 100 texts in a month, Memo tells you once and then stays quiet on SMS until the 1st of the next month.

1. Log in and open your account page.
2. Press “Link a phone”. Memo shows you a short code.
3. Text that code to Memo from your phone within 30 minutes. Memo replies when your phone is linked.

You can link more than one phone and remove any of them on your account page. We email you whenever a phone is linked, so you’ll know if it wasn’t you.

Just say it in plain words, for example: The passports are in the red folder, top drawer of the desk

No special words needed. If something is missing, like where you put it, Memo asks, and you simply reply. Moved it? Tell Memo the new spot and it updates.

Ask the way you’d ask a person: Where are the passports?

Memo answers from what you told it. If you never told it, it says so instead of guessing.

No. Memo stays quiet when you’re just chatting. It only speaks up when you save something, ask about something, or ask it for help.

Yes. Text something like this, and Memo deletes it: Forget the passports

Yes. Mention amounts as you go, like “bought 2 kg of rice, it’s under the kitchen cabinet”, and later “used half the rice”. Memo does the math, so when you ask, it tells you how much is left and where it is.

When you run out of something, Memo remembers that too, so it can tell you it’s used up.

You can write or talk to Memo in English, French or Chinese. A few of Memo’s standard replies, like the welcome message, are in English for now.

Yes. Send a photo and say where the thing is. Memo looks at the picture to work out what it is. If you only send the photo, Memo asks where you put it.

Memo’s replies are always text. It doesn’t send your photos back.

Yes, in English, French or Chinese. Memo turns your voice into text and starts its reply with what it heard, so you can check it got it right.

Only you. Memo answers questions about your things only on the phones linked to your account.

Memo isn’t a photo album. Each photo is made smaller, and hidden details like where it was taken are removed. Memo keeps one photo per item, and when an item gets a new photo, the old one is deleted.

No. Memo turns the recording into text and doesn’t keep the audio.

Subscribe from your account page to keep going. Prices are shown in your currency at checkout.

If you don’t subscribe, Memo stops answering. Your saved things are kept for 30 days in case you come back, and then they’re deleted.

Log in and go to “Delete account” at the bottom of your account page. It deletes everything Memo saved for you, including photos, and cancels any subscription. This can’t be undone.